Available for freelance & contract workIslamabad, Pakistan

SharjeelAnsar

Full-Stack AI Engineer. I build production AI systems end to end: voice agents and agentic AI on top, plus the frontend, backend and data layer they actually run on underneath.

  • FrontendReact, Next.js
  • BackendNode.js, NestJS, PostgreSQL
  • AI integrationRAG, MCP, LLM pipelines
  • Voice & agentic AIVapi, multi-agent systems
80%
Cut in per-call cost for voice AI systems
<100ms
Real-time search latency, down from 10 seconds
50+
Business locations running systems I built
3+
Years shipping production AI systems
TypeScriptNext.jsReactNode.jsPythonAI AgentsRAGMCPVapi Voice AIPrompt EngineeringPostgreSQLSupabaseAWSGoogle CloudDockerKubernetesn8nTypeScriptNext.jsReactNode.jsPythonAI AgentsRAGMCPVapi Voice AIPrompt EngineeringPostgreSQLSupabaseAWSGoogle CloudDockerKubernetesn8n
Case study · Voice AI in production

Voice agents that answer real calls and book real appointments

Businesses lose bookings to voicemail and hold queues. I build the voice agents that answer instead: live in production, wired into the systems a business already runs on, and tuned to keep cost per call down as volume grows.

150+

Calls handled per day

live in production

80%

Lower cost per call

after pipeline redesign

~55%

Smaller system prompt

faster live responses

MCP

Custom tool layer

scheduling + data sync

How a call flows

  1. 1

    Patient call

    Inbound voice

  2. 2

    Vapi voice layer

    Speech + orchestration

  3. 3

    LLM + tuned prompt

    Trimmed prompt, knowledge base

  4. 4

    Custom MCP tools

    Scheduling, data sync

  5. 5

    Clinic EHR

    Booked & recorded

Built from scratch, running live

Vapi, Next.js and Python, taken from an empty repo to a production system handling 150+ calls a day, architected to scale well beyond that.

Cut cost per call by 80%

Redesigned the voice AI pipeline architecture and call orchestration logic, cutting operating cost per call by 80%.

Connected to real clinic systems

A custom MCP tool layer wires the agent into EHR systems and third-party services, enabling automated scheduling and reliable data sync.

Tuned for live conversation

Targeted prompt engineering cut the system prompt by roughly 55%, speeding up responses mid-call; a structured knowledge base lifted conversational accuracy and drove client adoption.

Built to absorb volume

Python background workers process calls asynchronously, so sustained growth in call volume does not degrade service.

Vapi Voice AINext.jsPythonMCPPrompt EngineeringBackground Workers
02

What I build for clients

Agentic and voice AI, plus the full-stack engineering underneath it. Hire me for one layer or the whole thing. Every item below is something I have shipped to production.

01

AI voice agents

Voice receptionists and automated call handling that book appointments, answer questions and hand off cleanly, built on Vapi and tuned for live conversation latency.

Vapi Voice AICall orchestrationPython

150+ calls/day in production for healthcare clinics

02

MCP tool layers & integrations

Give an agent real capabilities. I build custom MCP tool layers that connect LLMs to the systems you already run: EHRs, CRMs, schedulers and third-party APIs.

MCPREST APIsData sync

Custom MCP layer wired into clinic EHR systems

03

RAG & knowledge bases

Agents that answer from your documentation instead of guessing. Retrieval pipelines, vector embeddings and structured knowledge bases that measurably improve accuracy.

RAGVector EmbeddingsSemantic search

RAG agent systems at Objex; knowledge base at CCRIPT

04

LLM cost & latency optimisation

Already running an agent that is too slow or too expensive? I audit the prompt, pipeline and orchestration path and bring both numbers down.

Prompt EngineeringToken reductionArchitecture

80% lower cost per call; ~55% smaller system prompt

05

Multi-agent architectures

Coordinated agents that hand work between each other reliably, with message-based communication and distributed workflows that survive real traffic.

Multi-Agent SystemsGoogle Pub/SubMicroservices

Pub/Sub multi-agent coordination at Objex

06

AI automation pipelines

The unglamorous automation that removes manual work: lead routing, notifications and data operations wired together with Zapier, Make and n8n.

ZapierMaken8nSlack

Lead capture + Slack pipelines at Accident Payments

07

Full-stack product development

Whole products, not just the AI part. Next.js and React on the surface, Node.js and PostgreSQL underneath, shipped and maintained end to end.

Next.jsReactNode.jsPostgreSQL

5 CRM portals owned end to end at Accident Payments

08

Backend, APIs & real-time systems

REST and GraphQL APIs, microservices, WebSocket real-time sync and background workers, designed to stay fast as traffic grows.

NestJSRESTGraphQLWebSocketsSupabase

50% faster response time; CRM search cut to under 100ms

09

Frontend engineering

Accessible, responsive interfaces in React and Next.js: dashboards, portals and product surfaces that hold up on every screen size.

ReactNext.jsTypeScriptTailwind CSS

KPI dashboards and CRM portals shipped to sales teams

Have an agent idea that needs to actually ship?

Available for freelance and contract work in Islamabad, Pakistan, working remotely.

03

Where I've worked

Agentic AI, full-stack products and the distributed backends underneath them.

CCRIPT Agency

May 2026 — Present
Senior Software Engineer — Agentic AI DevelopmentRemote — Delaware, USACurrent

Built a production AI voice receptionist for healthcare clinics from scratch, and the MCP tool layer, background workers and prompt engineering that keep it fast and accurate.

  • Built a production AI voice receptionist for healthcare clinics from scratch using Vapi, Next.js and Python, currently handling 150+ calls per day and architected to scale well beyond that.
  • Cut per-call operating cost by 80% by redesigning the voice AI pipeline architecture and optimising call orchestration logic.
  • Connected the voice agent to clinic EHR systems and third-party services by building a custom MCP tool layer, enabling automated scheduling and reliable data sync.
  • Engineered Python-based background workers for asynchronous call processing, supporting sustained call volume growth without service degradation.
  • Cut the voice agent's system prompt by roughly 55% through targeted prompt engineering, speeding up LLM response time during live patient calls and reducing load on the context window.
  • Improved conversational accuracy and drove rapid clinic adoption by integrating a structured knowledge base and running iterative prompt engineering cycles.
Vapi Voice AINext.jsPythonMCPPrompt EngineeringBackground Workers

Accident Payments

Dec 2025 — May 2026
Full-Stack Software EngineerRemote — North Carolina, USA

Owned five CRM portals end to end, from normalised PostgreSQL schemas and real-time sync to AI automation pipelines and power-dialer integrations.

  • Owned end-to-end development of 5 CRM portals serving distinct sales and retention teams, architecting and maintaining each from the ground up.
  • Designed normalised PostgreSQL schemas on Supabase and engineered real-time sync via Supabase Realtime, keeping state consistent across all 5 portals.
  • Cut manual work in lead routing and client data operations by building AI automation pipelines with Zapier, Make and n8n, including a real-time lead capture and Slack notification system.
  • Integrated Aloware and Aircall power dialers into the CRM portals for click-to-call and auto-dial workflows, and shipped KPI dashboards for team-level sales visibility.
PostgreSQLSupabaseZapierMaken8nAlowareAircall

Invitrex

May 2025 — Dec 2025
Software EngineerRemote — Pakistan

Optimised the API architecture behind a restaurant management platform used by 50+ restaurants in Europe, and helped bring an ElevenLabs calling agent into production.

  • Optimised API architecture using efficient data structures and algorithms, improving data retrieval and processing performance across a restaurant management platform used by 50+ restaurants in Europe.
  • Contributed to an AI agent calling system built with ElevenLabs, bringing automated customer call handling into production.
  • Built full-stack features for an e-commerce web application using React.js, focused on scalable frontend-backend integration.
React.jsAPI ArchitectureElevenLabsAlgorithms

Objex

Jan 2024 — Apr 2025
Software EngineerRemote — Montreal, Canada

Engineered RAG-capable AI agent systems and the TypeScript/NestJS microservices running them on GCP, plus the gateway layer routing traffic to them.

  • Improved system response time 50% by developing and deploying TypeScript/NestJS microservices on GCP with algorithm optimisation.
  • Engineered RAG-capable AI agent systems with multi-agent communication over Google Pub/Sub to coordinate distributed AI workflows.
  • Reduced CRM search latency from 10 seconds to under 100ms by building real-time WebSocket connections for data retrieval.
  • Managed microservice routing on AWS API Gateway and later migrated it to Apigee, improving traffic control, rate limiting and analytics.
TypeScriptNestJSGCPRAGGoogle Pub/SubWebSocketsApigee
04

Selected projects

Things I built end to end, from data ingestion and model integration through to the interface.

05

What I work with

Grouped by how I actually use them, not by how impressive the list looks.

AI / LLM

01

Where most of my work lives

  • AI Agents
  • RAG
  • Vector Embeddings
  • MCP (Model Context Protocol)
  • Multi-Agent Systems
  • Prompt Engineering
  • Knowledge Base Integration
  • Vapi Voice AI
  • Google Pub/Sub

Languages

02

Daily drivers first

  • TypeScript
  • JavaScript
  • Python
  • Java
  • C++
  • HTML5
  • CSS3

Frontend

03

Product surfaces

  • React.js
  • Next.js
  • Vite
  • Hooks & function components

Backend

04

Services, contracts, jobs

  • Node.js
  • Express.js
  • NestJS
  • RESTful APIs
  • GraphQL
  • Async programming
  • Background workers

Databases

05

State and storage

  • PostgreSQL
  • Supabase
  • MongoDB
  • Firestore
  • SQL
  • NoSQL

Cloud & DevOps

06

Where it runs

  • AWS (API Gateway)
  • Google Cloud Platform
  • Docker
  • Kubernetes
  • Vercel
  • Firebase
  • Apigee
  • GitHub Actions
  • CI/CD
  • Microservices

Automation

07

Removing manual work

  • Zapier
  • Make
  • n8n
  • Slack Integrations
  • Aloware
  • Aircall

Testing & Workflow

08

How I work

  • Jest
  • Mocha
  • React Testing Library
  • Cypress
  • TDD
  • Agile/Scrum
  • ClickUp
  • Git
06

About

I own features from idea to production, not ticket by ticket.

I am a Full-Stack AI Engineer with 3+ years shipping production AI agent and LLM-powered systems end to end: RAG pipelines, MCP tool integrations, prompt engineering and multi-agent architectures, plus the Next.js, Node.js and PostgreSQL infrastructure they run on.

Right now I build agentic AI at CCRIPT Agency, where I took an AI voice receptionist for healthcare clinics from scratch to 150+ calls a day, cut per-call cost by 80%, and connected it to clinic EHR systems through a custom MCP tool layer.

Before that I owned five CRM portals end to end at Accident Payments, and engineered RAG-capable agent systems and microservices at Invitrex and Objex. That work took CRM search latency from 10 seconds to under 100ms.

Education

COMSATS Institute of Information and Technology

Sep 2020 — Aug 2024

BS, Computer Science

Data Structures & AlgorithmsDistributed SystemsSoftware EngineeringDatabase ManagementOperating SystemsComputer NetworksWeb DevelopmentAI/ML Fundamentals
Muhammad Sharjeel Ansar
Islamabad, Pakistan
07

Let's put an AI agent into production.

Available for freelance and contract work: voice agents, agentic AI and RAG systems, or the full-stack frontend and backend engineering around them. Happy to take one layer or the whole build.